Privacy policy

Your privacy means a lot to us, which is why this document clarifies our policy regarding the collection, use and disclosure of your personal information. This policy may change during updates and expansion of our services, so please check back to re-use our online content. By using our online content and services, you consent to our data handling practices.

1 Terms used in the Privacy Policy have the following meanings:

Personal data controller: controller means a company or. organization, determines the purposes and means of processing your personal data (hereinafter also the organization).

A contractual data processor is a legal or natural person who is the controller available for tasks in the field of processing your personal data.

Personal data(s): means any data relating to the user of other online content and services.

Users of other online content and services: means a natural person who uses online content or. attends operator events.

Customer support: Customer support means a service that allows communication between the operator and users of web content in the service.

The Rules on the Protection of Personal Data is an internal act on the protection of personal data of the controller or contractual processor of personal data.

Personal consent of an individual is a voluntary statement of the individual’s will that his / her personal purpose may be processed, and is given on the basis of information that must be provided by the controller under ZVOP-1; the personal consent of the individual may be written, oral consent or another person.

2 Introduction

The controller of personal data files is the company DUAVIZ MIHA JANEŽ S.P., registration number 8410763000. Your personal data is processed in accordance with the applicable Privacy Policy. Names of personal data processing, data retention periods and other relevant information related to personal data processing, which you can read below.

3 Who is the data protection officer?

For questions related to the Privacy Policy, please the Data Protection Officer. In the organization, we appointed an Miha Janež person as the authorized person for the protection of personal data, e-mail: HELLO@DUAVIZ.COM.

4 Who has access to your data and to whom do we pass it on?

In some cases, we provide personal data to contractual processors who process personal data on our behalf. We have concluded contracts with all contractors for the processing of personal data, which specify the purposes for which personal data may be processed in such a way that the contractors are obliged to provide adequate protection of personal data.

We may also pass on data to organizations that have a basis in applicable law, your personal consent or a contractual relationship for the acquisition, processing, transmission or storage of personal data. Some personal information is passed on to contractual data processing in the United States. A US contractual data processor is appropriately only certified in the Privacy Shield in accordance with low strict rules on personal data protection and security measures.

5 What data do we collect and process?

We collect and process only data that are necessary for the fulfillment of contractual obligations or. to fill in the name for which the data were collected.

Details of data collected:

5.1 Cookies

While browsing our website, short text files – cookies (cookies) are downloaded along with the content of the file on the computer of users and members.

5.2 Analytics

We use Google Universal Analytics for the purpose of analyzing website traffic. It is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

You can disable Google Universal Analytics cookies at the following web link If you choose not to accept certain cookies, you will not be able to use certain features on our website. If you choose not to receive personalized ads, this means that you will be able to receive ads on the Internet, but these ads will not be tailored to your preferences and browsing patterns.

Google is registered for the EU-US Privacy Shield regarding international data transfers, and is committed to complying with EU data protection policies.

You can read more about Google’s privacy policy at

Google Universal Analytics cookies are stored in accordance with Article 6 (1) (a) of the GDPR.

6. Why do we process your data?

We process the above personal data for the purpose of market analysis and improvements to our services, contacting on demand, and for any other purposes required of us by applicable law.

Based on your consent (the fields you have checked), we process personal data for the purposes of:

  • analysis of your online behavior and consequently to improve your user experience;

7. How long do we keep your data?

Your data is stored for as long as we need it to further process personal data. Contact details may be kept for the purposes defined in point 6 until the fulfillment of the purpose for which the data were collected or until your consent is revoked.

8. How do we protect your information?

All data in electronic form is stored on servers in accordance with regional legislation and the Privacy Policy, which is binding on our employees.

9. What rights do you have and how can you exercise them?

We guarantee that you will exercise the rights set out below without undue delay and in any event within one month of receiving your request. We reserve the right to extend the deadline for exercising the rights by a maximum of two months, taking into account the complexity and the number of requests received. If we intend to extend the deadline, we will inform you no later than one month from the receipt of the request, together with the reasons for the delay.

Where there is a legitimate doubt as to the identity of the data subject, we may request the provision of additional information necessary to confirm the identity of the data subject.

If the data subject’s requests are manifestly unfounded or excessive, in particular because they are repeated, we reserve the right to charge a reasonable fee or refuse to act on the request received.

In accordance with the sectoral legislation, we enable you to exercise the following rights in relation to the processing of personal data:

9.1 Right of access to data,

The data subject has the right to obtain confirmation from the organization as to whether personal data are being processed in relation to him or her and, where applicable, access to personal data and additional information relating to the processing of personal data. Please send us a request for exercising the right of access to data to the e-mail address

9.2 Right of rectification,

The data subject has the right to have the organization correct inaccurate personal data concerning him without undue delay. The user to whom personal data relate has the right to supplement incomplete personal data, taking into account the purposes of processing. Please send us a request to exercise the right to rectification to the e-mail address

9.3 Right of erasure (“right to be forgotten”),

The user to whom personal data relate has the right to have the organization delete personal data without undue delay, and the organization has the obligation to delete personal data without undue delay, if there is no reason why deleting personal data is not allowed or. the organization has a legal interest in keeping the data for a certain period of time (eg a legal requirement to keep certain data a, proving the fulfillment of the organisation’s contractual obligation to the user). Please send us a request for exercising the right to erasure to the e-mail address

9.4 The right to restrict processing,

The user to whom personal data relate has the right to ensure that the organization restricts the processing of his personal data in accordance with the prescribed purposes of processing. You can restrict the processing of your personal data by requesting a restriction of processing sent to the e-mail address

9.5 The right to data portability,

The data subject has the right to receive personal data concerning him held by the organization in a structured, commonly used and machine-readable form, and the right to pass this data on to another controller without the organization to which the personal data were provided, obstructed when the processing is based on the consent of the user. Please send us a request for exercising the right to data portability to the e-mail address

9.6 Right to contract

The data subject has the right, on the grounds of his or her position, to object at any time to the processing of personal data concerning him or her based on the processing of personal data necessary for the legitimate interests of the person concerned. the organization or a third party shall endeavor, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, including the creation of profiles under these provisions. The organization shall cease to process personal data unless it demonstrates compelling legitimate reasons for the processing overriding the interests, rights and freedoms of the data subject or for asserting, enforcing or defending legal claims.

9.7 The right to lodge a complaint regarding the processing of personal data

The user to whom personal data relate has the right to lodge a possible complaint regarding the processing of personal data. Please send us your complaint regarding the processing of personal data to the e-mail address or by registered mail to the headquarters of the organization.

Also, any data subject has the right to lodge a complaint with the Information Commissioner if he / she considers that the processing of personal data concerning him / her violates the provisions in the field of personal data protection.

10. Final provisions

10.1 Changes to the Privacy Policy

During the updates and expansion of our services, we may change the Privacy Policy. We reserve the right to change any part of the Privacy Policy without prior notice. The amended Privacy Policy shall enter into force on the day of its publication on the organization’s website.

10.2 Validity date of the Privacy Policy

This version of the Privacy Policy is effective as of January 31, 2022